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Your brand new Arden home is finished and it’s time to move in! To ensure the moving process goes smoothly, there are certain things you need to take care of before you book the removalist.

Prepare to move

During the weeks preceding handover of your new home, there are a number of things to do in readiness. A good way to stay organised is to create a file for all documents and paperwork relating to your move.


Itemise the tasks that need to be done and allocate a budget for each.


Check what changes are needed to your insurance policies and specifically your existing house and contents insurance. Arrange a cover note for your new home.


Sort through what you want and don’t want to take to your new home. Start measuring those furniture pieces you want to take and work out, room by room, where they will go.

Get to know your new suburb

Check out where important amenities are located like the closest doctor’s surgery, hospital, shopping centre, vet and public transport. Some Councils have a new resident information pack that contains great information about what’s available in your area.

Important notifications

Advise your employer of your new address, including the payroll department.
If children are changing schools, have their records transferred and ensure you have a copy of their immunisation record.
Once you choose a new local doctor, have all medical records transferred and do the same for any pets you have with your new local vet.
Provide your change of address to your tax agent, the Australian Taxation Office (ATO), insurance providers (car, house, private health and Medicare), mobile phone, internet and pay TV provider, bank, newspaper subscriptions and other deliveries, the gym and any other stores where you may hold an account.
Update your driver’s licence and electoral roll details.

Re-direct your mail

If moving to a new estate, find out your street number. Once your land is titled, you can do this by contacting the estate developer.

Have your mail re-directed from your current address. Go to Australia Post Mail Redirection.

Utility connections


For a new home, the electricity can take up to 20 days to be connected.

You will need your new street address and the location of your electricity meter, plus you may be asked for the national metering identifier (NMI), a unique number written on the electricity meter.

You can contact your local area provider or access a one-stop shop web service to do it for you.


If you already have a gas account and are staying with the same provider, it may be as simple as giving them a call to switch your address. They will arrange the gas disconnection at your old home and a connection at your new one. Remember, allow three business days for this to occur.

If you are starting with a new provider, you will need:

the address of your new house
the date you want your service connected
your personal details including contact numbers and one form of identification
concession details (if applicable), or you can register these details once you’ve arranged your connection.


In order to make an application, you must be a current account holder or have full legal authority over the proposed account.

You’ll need:

  • 100 points of identification
  • contact details
  • new address
  • move-in date.

Telephone for homes in new estates:
Allow at least 21 days for a connection to be made. Various costs are associated with connecting your phone:

  • cost of purchasing a handset
  • one-off installation fees. A new connection fee applies if phone lines have not been connected before. Sometimes this fee can be waived if you get a bundled product offering
  • ongoing monthly service fees
  • charges for usage that are not included in your monthly package.

Don’t forget to:

  • Have a clothesline installed at your new home.
  • Contact your new local council to arrange for rubbish and recycling bins to be delivered.
  • Organise a removalist.
  • Return DVDs, library books and any items borrowed from neighbours.
  • Collect the dry cleaning.

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